In Strengthing Your Relationships
Don’t let vendor relationships jeopardize your business’ reputation. Delivering beyond best-in-class industry standards is what we do, because you’re more than just square footage – you’re our purpose.
Your customers have grown to expect real-time updates and are comfortable expressing their frustration through social media. Just one disruption in global shipping could cause you to receive hundreds of angry mentions on social media. One capsized pallet of damaged product, and your online reviews are plunging. No matter how much time and resources are allocated to perfecting your product, researching your competitors, and promoting your goods — everything rests on the quality of your customer’s experience. And, that relies on the attention to detail at each link in your supply chain.
To deliver on your customer’s expectations, everyone involved in the distribution process must be a Customer Service Representative. In partnership with our customers, we plan, adapt, execute and adapt again, and measure because that’s how a best-in-class 3PL functions. So, when your phone rings, we’ll ensure that it’s for new business and not a customer complaint. We know you’re entrusting us with more than distributing your goods, it’s about strengthening your reputation.